Security Policy

dg818 Privacy Policy

This policy clearly explains how dg818 collects, stores, and protects the personal information you provide on the platform.

Table of Contents

  1. Information We Collect
  2. How We Collect Information
  3. How We Use Your Information
  4. Sharing with Third Parties
  5. Cookies and Tracking
  6. Data Security Measures
  7. Your Rights
  8. Protection of Minors
  9. Policy Changes
  10. Contact Us
  11. Frequently Asked Questions
Last Updated: 30 October 2026

This Privacy Policy ("Policy") explains how dg818 ("dg818", "we") handles the personal information of players ("you", "user") who access and use the website dg818.bet ("platform"). By continuing to use the platform, you are considered to have accepted the terms set out in this Policy.

dg818 places special priority on the security and transparency of your personal information. Please read this policy carefully.

Section 1 Information We Collect

When you open an account on dg818 and use our services, we collect the following personal information from you—

1.1 Information You Provide Directly

  • Full name
  • Date of birth (to verify you are 21 or older)
  • Email address
  • Phone number
  • Payment contact details (KBZPay, Wave Money, AYA Pay, CB Pay account information)
  • National Registration Card or citizenship verification card details submitted for KYC (Know Your Customer) checks

1.2 Automatically collected data

  • IP address and connection logs
  • Browser type, version and language settings
  • Device description (mobile or computer type)
  • Session time, click logs and pages viewed
  • Game history — play activity, deposit and withdrawal records

Section 2 Methods of collecting information

We collect data through the following methods—

  • Account registration and login: We record the form data you provide when opening an account at dg818.
  • Payment transactions: Payment-related data is submitted when you make a deposit or withdrawal.
  • Cookies and tracking technology: Cookies are automatically installed when you access the platform.
  • Customer service contact: When you contact us via Live Chat or Email, that communication data is recorded.

Section 3 Purpose of using information

dg818 uses players' personal information only for the following purposes—

  • To handle account creation, identity verification and login
  • To process deposit and withdrawal services
  • To verify that users are 21 years of age or older
  • To comply with Anti-Money Laundering (AML) laws and KYC requirements
  • To provide players with 24/7 customer service
  • To prevent fraud and irregular financial activity
  • To improve platform security and keep up with current technology developments
  • To operate responsible gambling tools and limits
  • To send essential service notifications (bonuses, deposit and withdrawal confirmations)
We do not sell players' personal information to third-party companies for advertising purposes.

Section 4 Sharing with third parties

dg818 does not generally disclose your personal information. However, sharing is necessary in the following cases—

4.1 Service providers

We share only the data needed with partners who act on our behalf, such as payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and communication service providers. Those companies are bound by agreement to handle data in line with our data protection policy.

4.2 Legal matters

Data may be disclosed when required by relevant legal procedures, court orders, or for legal self-defence purposes. This is outside our control, and we will make every effort to notify you where possible.

4.3 Change in company structure

In the event of a merger, sale or transfer of assets involving dg818, player data may be transferred to the receiving organisation, which will be required to handle it in line with this policy.

Section 5 Cookies and tracking

The dg818 platform uses cookies and similar technologies (session data, browser storage).

Cookie types

  • Strictly Necessary Cookies: Login authentication and account session records — the service cannot function without these cookies.
  • Functional Cookies: To save language settings and display preferences.
  • Game history tracking: To monitor player protection and responsible gambling activity.

You can block cookies through your browser settings. Please note, however, that blocking strictly necessary cookies may affect your ability to access and use the service.

Section 6 Data Security Measures

dg818 has put in place extensive technical security measures to protect player data—

  • SSL (TLS) Encryption: All data transfers between the platform and your browser are encrypted with TLS 1.2 / 1.3.
  • Database Protection: Personal information is encrypted before storage, and access is strictly restricted.
  • Access Control: Only authorised dg818 staff can access player data, and all operational activity is continuously logged.
  • Unauthorised Access Protection: Technical measures are in place to immediately block suspicious access attempts and unauthorised operations.
  • Financial Transaction Monitoring: Every deposit and withdrawal is checked using fraud-detection technology.

If a security breach occurs that involves your personal information, we will notify you as quickly as possible and take protective action immediately.

Section 7 Your Rights

As a dg818 player, you have the following rights regarding your personal information—

7.1 Right to Access

You may request to view or obtain a copy of the personal information we hold about you.

7.2 Right to Correction

You may request that we correct any personal information that is inaccurate or incomplete.

7.3 Right to Deletion

You may request deletion of your personal information in cases where doing so does not affect our legal obligations (including financial record-keeping requirements).

7.4 Right to Withdraw Consent

You have the right to opt out of receiving marketing communications that are not essential to the service.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days and take action after verifying your identity.

Section 8 Child Protection

dg818 services are intended for adults aged 21+ only. We have no intention of knowingly collecting personal information from anyone under the age of 21.

If you become aware that a person under 21 has accessed our platform, please notify us immediately at [email protected] — we will delete that data right away.

Section 9 Policy Changes

dg818 may update this Privacy Policy from time to time. If significant changes are made, players will be notified on the platform immediately, and the "Last Updated" date at the top of this policy will be revised accordingly.

Continued use of the platform after any changes have been made will be taken as acceptance of those changes.

Section 10 Contact Us

If you have any questions or requests regarding this Privacy Policy, you can reach dg818's 24/7 customer support team—

We are always ready to handle matters relating to player personal information openly and transparently, and we provide support in Myanmar language.

What You Should Know About Data Protection

dg818 protects data transfers with TLS/SSL encryption. Personal information is encrypted and stored in the database with strictly restricted access. Technology is also in place to detect and respond to suspicious access attempts immediately.

dg818 will never sell or share players' personal data with third-party companies for advertising purposes. Only the data needed to process payments is shared with payment service providers such as KBZPay and Wave Money.

dg818 collects NRC or national ID card information to verify that players are 21+ and for financial fraud prevention (KYC). This data is SSL-encrypted and stored securely.

For data deletion requests — except where legally required to retain records (e.g. financial records) — you can email [email protected]. We will action your request after verifying your information.

If Strictly Necessary Cookies are blocked, authentication and session records may be affected, and the platform may not function normally. We recommend leaving Strictly Necessary Cookies unblocked.

When significant changes occur, a notice will be posted immediately on the dg818 platform and the "Last Updated" date at the top of this policy will be updated. Continued use of the platform after changes means you have accepted the revisions.

Yes, you can. Log in to your dg818 account and send a request to [email protected] — we will send you a copy of your data within 30 days.